Get answers and ideas for free from engineers that work with over 100 suppliers in these categories.
You'll get honest reviews and insight into the top suppliers all the way down to the hard charging smaller innovators.
Voice and Data Review
Our voice and data expense review has no cost or obligation. After the review you'll know where you stand with your carrier charges and you'll have options to save with vetted carriers. Faster more reliable services are constantly being rolled out. Do you have them? Find out.
Cloud and Hybrid PBX
Considering a move to the cloud for your PBX? Not happy with your current provider? Perhaps not ready to make the leap all the way and need a hybrid solution? Solution Engineers on tap here with all the latest info on who's doing what good and who's falling behind.
If you understand it you know you need it. If it's still a mystery, let's us answer your questions. Please let us know how you'd like to be contacted: Voice, Video, Chat, SMS, Cell, Fax, Softphone, Social Media, Email … just some humor there.. we'll probably start with a call or email.
Cloud Contact Center
This industry is hot right now and for good reason. We're in contact every day with the major providers and start-ups. With Cloud Contact Center you'll gain features such as Work Force Management, Work Force Optimization, Screen Capture, Voice Analytics, Coaching, Surveys, Skills Based Routing, Personalization, Gamification, Shift Bidding and more. When done right it's a huge boost to customer and employee satisfaction and optimization. When it's poorly implemented.... "Goodnight Irene"
IT as a Service
How to describe the prodigious arena that is IT as a Service in a short blurb such as found here? Not likely. I'd say click the link. As always, great contacts here as well... yeh, I know, you keep hearing that.
Infrastructure as a service (IaaS)
Software as a service (SaaS)
Platform as a service (PaaS)
Disaster Recovery / Business Cotinuity
Mirror your data and apps across multi geographical areas. We have access to the biggest names and the niche players as well (such as those dedicated to financial customers for example). There are a lot of options. You know better than to put all your data in one basket.